My order never arrived

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.  Please note orders returned to Jen's Scrubs by the shipper due to an incorrect address will be charged shipping to be resent.

Have more questions? Submit a request


Powered by Zendesk